You've rolled out Microsoft 365 Copilot and now your organization has entered the AI revolution. Mission accomplished... or is it? Out of the box, Microsoft 365 Copilot only has access to the underlying LLM's baseline knowledge and some content in your Microsoft 365 tenant. But most companies have valuable data outside Microsoft 365—manuals, standard operating procedures, policies, inventory systems, ERPs, CRMs, sales data, and more! In this workshop, learn from long-time Microsoft MVPs Mark Rackley & Andrew Connell how to get the most out of your Microsoft 365 Copilot investment, creating unique scenarios tailored for your organization. After learning how Copilot works and comparing the options available to customers, Andrew & Mark will take their real-world experience to demonstrate what options are available to you. We’ll cover using Copilot Studio, a great tool for makers, power users, and low-code developers to extend Microsoft 365 Copilot, and how to create Autonomous Agents. But that’s not all… you’ll also learn how full-stack web developers can use the Teams Toolkit for VS Code to create declarative agents or custom engine agents! These options enable customers to go from the out-of-the-box capabilities to implement advanced customization scenarios. You’ll learn how to extend Copilot's knowledge with your organization’s data and teach it new skills, even when that data doesn’t live within Microsoft 365. You’ll walk away with a solid grasp of what options are available to you, which tool is the best for your scenarios, and requirements, as well as the costs & licensing involved with each option. Key takeaways:Tuesday 9:00 AM - 5:00 PM · Room A405
Building Custom Agents for Microsoft 365 Copilot: Copilot Studio vs. Teams Toolkit