Thursday 4:00 PM - 5:10 PM · Room 432

Deploying M365 to Solve Business Problems

Joy Apple

The Joy of SharePoint - Microsoft MVP & Modern Work Strategist

Microsoft 365, including Copilot, Teams, SharePoint, Exchange, and more, offers a full suite of tools to solve business problems. But how do we know we're addressing the right problems? "Ship it and forget it" is no longer viable (if it ever was). We must define successful deployment, ensure solutions truly address business needs, and build trust with stakeholders.

This session will explore:

• Addressing Shadow IT consequences
• IT as a service framework
• Business engagement
• Holistic requirements gathering
• Defining success
• Embracing continuous improvement

Join Joy to learn how a Human First approach can maximize your tech skills and ensure effective M365 deployment.