Thursday 11:40 AM - 12:50 PM · Room 447-448

Inside the Agent DB: Powering Microsoft 365 Copilot for Sales with Unified Data

Stephanie Lawson

Test

Microsoft 365 Copilot for Sales leverages the power of generative AI and role-based agents to seamlessly integrate with leading CRM platforms like Salesforce, ServiceNow, and Dynamics 365. In this session, you'll get a deep dive into the Agent DB and Framework—critical components that unify Microsoft-specific, third-party, and organizational data sources into a single, intelligent system powering Copilot experiences.

Discover how the Agent DB connects diverse data sources, how relationships between them are established, and how it’s deployed, managed, and extended within your environment. You'll also learn how the Agent DB drives a wide range of out-of-the-box agents and how the resulting insights can be used to power your own custom agents and workflows.

Whether you're building enterprise AI solutions or looking to optimize your Sales operations, this session provides the foundational knowledge to harness the full potential of Microsoft 365 Copilot for Sales.