Wednesday 4:00 PM - 5:10 PM · Room 443-444

Unlocking the Full Potential of Microsoft 365: Boosting Digital Literacy and Collaboration

Cai Kjaer

CEO, SWOOP Analytics

Will Jorgensen

Digital Platform Owner, PNNL

Recent research reveals that only 26% of employees fully utilize Microsoft 365’s robust collaboration tools. This session will explore real-world data from over 136,000 M365 users, uncovering common pitfalls and best practices that can significantly enhance digital literacy.

Attendees will gain insights into how small yet impactful behavioral changes—such as shifting from email to Teams channels—can dramatically improve workplace communication and collaboration. By understanding these trends, organizations can maximize their investment in Microsoft 365 while fostering a more connected and productive hybrid work environment.

This session will focus on practical strategies to enhance digital workplace effectiveness, equipping attendees with actionable takeaways to drive real change.