Monday 9:00 AM - 5:00 PM · Room 606

Microsoft 365 Purview: Maintaining and Protecting Your Data Throughout its Lifecycle

In recent years, the amount of digital content moving to the cloud has been dramatic. No doubt, this has made collaboration easier and more versatile, but it's also brought with it a new set of problems, such as oversharing, exfiltration of data, and non-compliant destruction of data. Organizations like yours must ensure data is available when required and protected when sensitive.

In this workshop, your expert presenters will share their collective knowledge and experience with a deep dive into what Microsoft Purview can do, including coverage of features such as Data Lifecycle Management, Records Management, and Microsoft Information Protection.

But it's not all theory. You'll leave the workshop with their recommended approach for implementation using a Day 1/Day 2/Day 3 incremental model that maintains a balance between the user experience and the necessary protections for your organization.

Now's the time to ensure your data is safe from prying eyes. Don't miss this opportunity to learn from two of the best in the industry on exactly how to make that happen.

Monday 9:00 AM - 5:00 PM · Room 611

Driving employee engagement – A deep dive into Microsoft Viva, SharePoint, and Microsoft Teams

Hybrid and remote work are the new normal, but work trends indicate the greatest challenges are a sense of community, connection, relationship-building, and inspiration. This full-day workshop explores how Microsoft Viva, SharePoint, and Microsoft Teams come together to foster company culture, unlock communication and engagement opportunities, organize content, and spark employee creativity.

You’ll learn how to:

• Empower your leaders to share news, drive strategic changes, and openly dialogue with employees
• Foster connections & conversations with Viva Engage- Organize your content and intranet with an array of modern SharePoint sites & hubs
• Visualize your information architecture with mind-maps
• Build your Viva Connections implementation strategy

Tuesday 9:00 AM - 5:00 PM · Room 606

Microsoft 365 Compliance: Implementing information governance, risk, and compliance management

Microsoft 365 gives enterprises and government organizations the tools they need in the modern workplace to identify their risky information and to govern their data effectively to meet regulatory compliance needs. These tools help to protect sensitive data from both accidental and malicious data loss, and they protect the organization from risk by ensuring we retain our data appropriately following regulatory controls such as GDPR, NIST, and CIS. Implementing these compliance solutions requires a clear understanding of the capabilities available in the Microsoft cloud and industry best practices for establishing a data governance framework.

In this all-day workshop, David Drever and Joanne Klein will help you learn how to develop a framework for information governance for enterprises and government organizations, including planning a record retention schedule and implementing retention labels/policies. They’ll teach you how to leverage disposition reviews, implement event-based retention, and to apply retention labels to your data automatically. They’ll discuss how utilizing Compliance Manager and Insider Risk Management can further govern your environment. Finally, you will learn how to use eDiscovery to facilitate legal holds and “Freedom of Information and Privacy” (FOIP) requests. Join David and Joanne to discover how to implement data governance and compliance in Microsoft 365!

Tuesday 1:30 PM - 5:00 PM · Room 604

Content Management for the AI Era: How to Optimize Your Content for Copilot

Content is the lifeblood of every organization. It is how teams collaborate, communicate, and create value. However, managing content effectively can be challenging, especially with the increasing volume and variety of content types. How can you organize, secure, and process your content to maximize its value and prepare it for the next-generation AI assistant, Microsoft 365 Copilot?

Join this workshop where you will learn how to get your content in order, so you can fully leverage the capabilities of Microsoft 365 Copilot. • Discover best practices for organizing your files, folders, and sites in Microsoft 365, ensuring easy access and seamless collaboration. • Prepare your content for Copilot, the AI assistant that transforms productivity by generating high-quality content, insights, and actions from your data. • Perform a security and governance audit to ensure information is not leaked through new AI tools. • Walkthrough integrating Copilot into your daily workflow, unlocking the full potential of AI-driven productivity.

By the end of the workshop, you will be equipped with the knowledge and skills to effectively organize your content within Microsoft 365, enabling you to harness the power of Microsoft AI and revolutionize your work experience.

Tuesday 1:30 PM - 5:00 PM · Room 611

Microsoft 365 User Adoption Master Class

A smooth deployment isn't enough. Driving effective utilization of SharePoint and Microsoft 365 is more than building effective migration strategies, training users on key features or sending out marketing emails. This master class provides a deep-dive on the components of user adoption. You'll learn why user adoption programs succeed and fail, gain practical experience designing adoption strategies and learn how to leverage innovation games to build consensus.

During this workshop, you will: • Learn the basic foundations of user adoption, including key intrinsic and extrinsic motivators • Understand how different types of users in your organization can make (or break) your chances of user adoption success • Understand how innovation games can help drive shared understanding, uncover user requirements and drive engagement/enthusiasm • Examine real-world user adoption programs and determine how and why they were successful

Wednesday 9:50 AM - 11:00 AM · Room 602:603

What's new and next for Microsoft Viva

Find out what's new and what's next for Microsoft Viva

Wednesday 9:50 AM - 11:00 AM · Room 607

Will AI replace search?

In today's rapidly evolving technological landscape, the question of whether artificial intelligence (AI) will replace enterprise search is becoming increasingly relevant. In many organizations, it’s not a question anymore - rather it’s an “all-in” on AI.

During this session, we will explore the evolving relationship between information retrieval and content generation. We will discuss the implications of AI in the context of governance, information management, information architecture, permissions, as well as the balance (or the lack of balance) between information retrieval and content generation.

Join us for this thought-provoking discussion on the future of enterprise search in the era of AI. Gain valuable insights, and discover strategies for harnessing the power of AI while ensuring responsible and effective implementation within your organization.

Wednesday 9:50 AM - 11:00 AM · Room 611

Mastering IT Documentation: Strategies for Success

In the ever-evolving IT landscape, enterprises of every size grapple with a critical challenge: managing and consolidating vast amounts of data, especially within Microsoft environments. Effective IT documentation is more critical than ever. Whether you're overseeing a service desk, managing projects, or handling any critical IT function, intelligent documentation is key to managing IT assets, organizing information and standardizing processes.

Yet, many organizations struggle to develop and maintain documentation that truly supports their operations. This workshop is designed to equip IT professionals with the knowledge and skills needed to master IT documentation and drive success within their organizations. Participants will gain actionable insights to elevate their documentation processes.

This session will cover:

• Fostering a Documentation Culture: Getting your team onboard with documentation is crucial for its success. We'll share practical techniques for inspiring your team to embrace documentation creation, utilization, and maintenance. You'll learn how to cultivate a culture where documentation is valued and prioritized.
• Understanding Great Documentation: We'll highlight the characteristics of intelligent IT documentation that make them stand out, including clarity, completeness, and relevance. By understanding the hallmarks of great documentation, you'll be better equipped to elevate your own documentation practices.
• Creating Process Documentation: We'll guide you through the process of creating comprehensive process documentation strategies, covering essential components such as naming conventions, workflows, templates and more. You’ll learn how to establish a robust documentation framework tailored to your organizational needs.
• Strategies to quantify and maximize the ROI, productivity and utilization of your Microsoft environments. Discover insights for consolidating siloed Microsoft information to centrally track assets and users, securely access passwords and more.

By the end of the session, participants will be equipped with the knowledge and skills to transform their approach to IT documentation, enabling them to drive efficiency, collaboration, and success within their IT teams and across the organization.

Whether you're a seasoned IT professional or new to the world of documentation, this session offers valuable insights to help you master the art of IT documentation.

Wednesday 11:30 AM - 12:40 PM · Room 602:603

How to Avoid AI Disasters: Copilot, Data Security, and Unintended Consequences

Say your company rushes in the coming months to implement a Copilot over their Intranet. An employee asks the Copilot, "How much does my co-worker make?" How will it answer?

This scenario becomes plausible as Copilot is connected to data sources for Q&A activities. If the data related to pay, layoffs, and other sensitive topics is accessible by the AI, it's possible that an employee could get an answer to their question. You should take great care before connecting it to your own internal data.

Unfortunately hearing GPT, AI and Machine Learning terms thrown about like doubloons at a Mardi Gras parade in the news is giving many organizations FOMO. We'll discuss what you should know before you jump in.

In this session, we'll address:

• What are these technologies and how they will impact you
• How can these technologies be used in your organization
• Data and security considerations
• Preparing for unintended consequences

Join us to learn about this brave new world and how you could apply it in your own work.

Wednesday 11:30 AM - 12:40 PM · Room 608

Bye, Bye Microsoft Syntex, Hello SharePoint Premium!

At the Microsoft Ignite event in November 2023, Microsoft made the official announcement of transitioning Syntex to SharePoint Premium.

Join Joanne Klein and Daniel Christian, Microsoft MVPs as they walk you through the new SharePoint Premium and all the features that come along with it that can help improve the experience, process and governance of all the content that resides in your SharePoint sites.

Wednesday 11:30 AM - 12:40 PM · Room 609

Migrating to Microsoft 365: Best Practices and Common Mistakes

Migrating all of your email, documents, intranet and other content to Microsoft 365 is a great step in creating a modern digital workplace.

That goes both for those who are brand-new to Microsoft 365, and those who have been using the platform for a while, but still have some content in other places (like file shares, other cloud drives, different intranets, or other internal social engagement platforms).

This session equips attendees with insights and practical guidance on navigating through their migration journey.

Key topics covered include:

• It's not longer an "intranet" it's a "modern digital workplace" - learn the roles of Teams, SharePoint, and Viva Engage to create a complete communication, collaboration and document management experience for your team
• Understanding migration solution options
• Information architecture - why it's important to plan your structure before migrating
• Real-world case studies - learn from the successes and struggles of others to get to know the best practices and save yourself from potential pitfalls

Wednesday 3:40 PM - 4:50 PM · Room 602:603

You Have Sensitive Information. Now Let's Protect It.

Every organization has data considered sensitive to their business, employees, or even the industry they exist within. In 2021, nearly 80% of large organizations experienced data breaches that had compromised information. As a result, protecting its data has become a priority for many organizations worldwide. Microsoft provides several tools for identifying sensitive information within the organization and protecting it from being provided to sources that should not have it.

In this session, we'll cover features and processes such as Microsoft Information Protection (MIP), Data Loss Prevention (DLP), and more to help you protect your organization's sensitive information from leaving your control and falling into the hands of those that should not have it.

Wednesday 3:40 PM - 4:50 PM · Room 607

Building your organizational home site & hubs strategy

It's a flat new world in SharePoint. We've moved on from classic and hierarchical site collections and built an array of modern sites. But how do we organize our content, sites, and intranets in this new world?

This session introduces home sites and hubs and provides guidance on how to build a strong content management strategy for their use. We'll define what home sites and hubs are, lay the conceptual groundwork for understanding their use, and provide a creative new way of conceptualizing the logical ties between your myriad of flat SharePoint sites.

We’ll also discuss how Viva Connections plays into our intranet and home site strategy.

Wednesday 3:40 PM - 4:50 PM · Room 608

Driving rollout & adoption of Microsoft 365 and Copilot with Microsoft Viva

Learn how to use Microsoft Viva to plan, communicate, measure, and support your organization’s rollout of Copilot or other Microsoft services. See Viva in action in this demo-heavy session. Learn real-world strategies, best practices, templates, and prescriptive guidance for an end-to-end campaign to drive adoption and share knowledge about Copilot. Help your organization successfully deploy and harness one of the most powerful productivity tools on the planet.

Thursday 10:30 AM - 11:40 AM · Room 604

Lead your Search Team to success

Leading a search team requires more than just technical expertise. It demands effective management, collaboration, and a keen understanding of information governance, management, architecture, and permissions. In this session, we will delve into the essential aspects of search team leadership and provide practical guidance on how to navigate these critical areas.

Join us to gain valuable insights and a set of immediate actions to take that can transform your search team's performance and drive better search performance, and better user satisfaction.

Thursday 12:00 PM - 12:30 PM · Collab Studio

Building an Intelligence-Driven IT Documentation Framework with IT Glue

In today's rapidly evolving digital landscape, efficient IT documentation is essential for businesses to stay competitive and secure. Discover how intelligence-driven IT documentation becomes a linchpin, enabling IT teams to excel in this transformative journey with critical IT information at their fingertips.

In this Solution Showcase, discover how IT Glue helps over 16,000 partners globally to revolutionize their IT documentation by centralizing and streamlining critical information, enhancing operational efficiency and bolstering security measures.

Join the session and discover how to: • Build intelligent IT documentation using out-of-the-box templates and workflows. • Create relationships between your documentation, so that no matter what information you need, it’s always at your fingertips. • Integrate Intune, Microsoft 365, Active Directory and Entra ID documentation into IT Glue, to track Microsoft assets, users and licenses, in one easy place.

Don't miss this opportunity to elevate your IT documentation and learn how to unlock the full potential of your IT teams.

Thursday 12:40 PM - 1:50 PM · Room 602:603

Manage the mess: Building an organizational strategy for pinned apps in Microsoft Teams

Microsoft Teams continues to be the work zone for employees. Integration with SharePoint, Microsoft Viva, Lists, Planner, OneNote, etc. make it possible to live and work inside of Teams all day. Managing the prime-time real estate of pinned apps in Teams can be challenging, especially as your employees' list of critical apps grows. How do you prioritize which apps get pinned for all users? And should you leave open navigation space so users can select their own favorite apps to pin?

In this session, we'll examine sizing and use of the Teams navigation bar. We'll discuss organizing principles, talk about types of models (pre-selected app pinning vs. employee self-service pinning) that may work for your organization, and give you tips on how to prioritize Teams navigation icons.

Thursday 12:40 PM - 1:50 PM · Room 611

An end-to-end look at SharePoint Premium Content Processing

SharePoint Premium is a big step forward for Content Services in Microsoft 365 by providing the ability to integrate AI into the flow of work. Unstructured content is being produced at an alarming rate in modern workplaces today and organizations need a way to improve the effectiveness of business processes surrounding it.

SharePoint Premium's content processing capabilities help by automatically classifying content, extracting metadata, improving search, enhancing knowledge sharing, and applying appropriate governance controls. SharePoint Premium is this and so much more!

To demonstrate, Joanne Klein will walk through a live demo of building and training an Unstructured Document Processing model in SharePoint as well as the additional capabilities it provides once classified.

The walkthrough will cover setup, training, deployment, and some of the "extras" you get with SharePoint Premium.

Thursday 12:40 PM - 1:50 PM · Room 612

Learn How to Govern and Secure Microsoft 365 with SharePoint Advanced Management

Microsoft SharePoint Premium brings together a set of key capabilities for better governing Microsoft SharePoint Online and OneDrive as well as securing collaboration within Microsoft 365. This is in addition to the Content Ai capabilities that SharePoint Premium has brought to our SharePoint Online environments.

In this session we'll walk through and demonstrate each of the capabilities within SharePoint Advanced Management (SAM) and discuss real-world scenarios where you can restrict access to sensitive sites and content, run data governance reports to gain insight on where your organization may have risk, and look at the advanced features for managing content lifecycle.

We'll also share insights into the licenses needed to take advantage of each feature. Join us to discover the Microsoft SharePoint Premium - SharePoint Advanced Management features.

Thursday 3:50 PM - 5:00 PM · Room 612

Automate content processing using AI & SharePoint Premium (Microsoft Syntex)

We'll learn how to use SharePoint Premium (previously known as Microsoft Syntex) that uses advanced AI and machine teaching to amplify human expertise, automate content processing, and transform content into knowledge.

Thursday 3:50 PM - 5:00 PM · Room 613:614

I didn't know you could do that with OneDrive!

OneDrive is more than just cloud storage for your files. It’s a smart way to work and collaborate across Microsoft 365. Whether you need to share documents with your team, sync files to your desktop, or protect your work from accidental loss, OneDrive has you covered.

In this engaging and practical session, I will show you how to make the most of OneDrive’s features to boost your productivity and make work easier.

Learn how to:

• Let OneDrive track activity and sharing for you
• Open and save files directly from Word, Excel, PowerPoint, & OneNote
• Manage changes with document version history
• Securely share content with people inside & outside the organization
• Quickly access SharePoint documents and libraries without leaving OneDrive
• Move and copy files quickly and easily with between - OneDrive and SharePoint
• Sync files locally with OneDrive files on-demand
• Share files in Microsoft Teams
• Restore files if they get deleted, overwritten, corrupted, or infected by malware
• Automate repetitive activities with flow And more!

Don’t miss this chance to learn how OneDrive can transform the way you work.

Friday 9:00 AM - 10:10 AM · Room 608

Getting started with Viva Amplify

Learn how to save time and deliver more effective communications with Viva Amplify with this introductory session. We'll cover how to get setup and started with the latest Viva tool designed for organizational communications, including getting access, creating & managing campaigns, publishing to multiple channels, and measuring impact and reporting.

Friday 9:00 AM - 10:10 AM · Room 611

Building a Modern Data Lake with OneLake: The OneDrive for Data

OneLake eliminates pervasive and chaotic data silos created by developers configuring their own isolated storage. OneLake provides a single, unified storage system for all developers. Unifying data across an organization and clouds becomes trivial.

With the OneLake data hub, users can easily explore and discover data to reuse, manage or gain insights. With business domains, different business units can work independently in a data mesh pattern, without the overhead of maintaining separate lakes.

Friday 10:20 AM - 11:30 AM · Room 604

How to do Search and Content Assessment in Microsoft 365

Before you start improving findability in your organization, it’s essential to do a reality check: what content you have, how everything is stored, how everything is being used, who the key users are, etc.

Based on real-world examples, this session demonstrates how to do a search/content assessment and plan your short/middle/long term action plan to improve findability (based on real-life case studies).

How to do a systematic review of your Microsoft 365 content and Information Architecture, and how it contributes to your organization’s key activities, and where are the gaps.

What the “Report on Findings” should contain, including:

• Landscape and gap analysis;
• Suggestions and recommendations;
• How to enhance the out-of-the-box search in Microsoft 365;
• Where and why you might need custom search application(s);
• Recommend roadmap and action plan;
• Governance and maintenance

Benefits of Attending this Session:

• Understand the lay of the land – where your organization is at the moment
• Evaluate potential improvements and enhancements
• Create an actionable plan – start implementing right when you’re back from this conference

Friday 10:20 AM - 11:30 AM · Room 606

Governance, Information Management, and Teams - What you need to know!

As the fastest growing business application in Microsoft’s history, more and more data is being generated in and through use of Microsoft Teams. As a result of its extensibility, there are a lot of places this data can be created and stored, from chats and posts to files saved in a Teams channel.

Without governance in place Teams sprawl can negatively impact the business’ experience with Teams. What does governance look like for Microsoft Teams? Should sprawl be a concern and if so, how do we limit it without limiting Teams adoption functionality?

How can you ensure you’re adequately capturing the information your organization needs to be compliant with internal and external policies?

Join information management experts Joy Apple and Jay Leask as they show you:

• How Teams fits into the modern architecture model of Microsoft 365
• How to leverage proper architecture in Teams to facilitate collaboration
• The importance of an overall Office/Microsoft 365 information management strategy and how it will improve search and audit capabilities
• Base-line Teams governance best practices
• How to provision Microsoft Teams to automatically tag documents with appropriate metadata needed to meet records mandates
• Integration between Teams and SharePoint Online to give you full management over documents within Teams.

Friday 10:20 AM - 11:30 AM · Room 615:616

Content Management and Collaboration for the AI Era

Creating content in the era of AI provides you with multiple opportunities to unleash your creativity and simplify large scale content management. Expand your ability to enrich your content, get insights from your store of knowledge and transform document-driven solutions with experiences across Microsoft 365.

Friday 12:30 PM - 1:40 PM · Room 609

Data Lifecycle and Records Management – Tales from the Trenches

As more and more of an organization's data is stored within the cloud, controlling the sheer amount of data can be daunting. Administrators and record managers are being called on more and more to support content management to ensure it is maintained and destroyed based on required schedules within the business.

David and Joanne have assisted organizations for years and helped many enterprises design and build record management solutions within Microsoft 365 from the ground up.

In this session, they will discuss critical topics organizations should consider when implementing their record management environment. They will also cover common pitfalls affecting the organization as it journeys down the information governance path.

Friday 12:30 PM - 1:40 PM · Room 611

Power employee engagement with Microsoft Viva, SharePoint, and Microsoft Teams

Hybrid and remote work are the new normal, but work trends indicate the greatest challenges are a sense of community, connection, relationship-building, and inspiration.

This session highlights how Microsoft Viva, SharePoint, and Microsoft Teams come together to foster company culture, unlock communication and engagement opportunities, organize content, and spark employee creativity.

Friday 12:30 PM - 1:40 PM · Room 619:620

Mastering Microsoft Lists

Get up-to-speed on the latest Microsoft Lists innovation and how it helps keep your sanity intact when tracking information. Be it in the early creation phase or in an ongoing flow of managing status and keeping everyone in sync - learn how to go from not-in-the-know to PRO!

We'll cover updates and insights across the Lists app, mobile value, Power Platform integration, within Teams collab, and more. Expect lots of demos of the latest features grounded in scenarios that resonate with everyone. Plus, lots of time for Q&A throughout + updated roadmap info on what's coming next.

Friday 1:50 PM - 3:00 PM · Room 619:620

OneDrive: Collaboration and AI at your fingertips

See an intelligent OneDrive in action. Learn about and see demos of new and important productivity capabilities -- giving you the best file experiences across Microsoft 365: Enhancing collaboration powered by AI and Copilot. You'll get the latest news, roadmap, plus ideas on how best to take advantage of Copilot in OneDrive.