CEO at VisualSP Want to get inside the minds of your Microsoft 365 users without relying on hit-or-miss surveys to increase digital adoption? This eye-opening session will show you how to leverage the free Microsoft Clarity product for real-time behavioral analytics. Learn how to spot popular pages, dead clicks, rage clicks, and more in your environment and interpret them to improve your user training and support initiatives. By the end of this session, you'll know how to utilize heat maps, session recordings and other dashboard insights available in Microsoft Clarity to identify key areas where users struggle, ensuring your governance and compliance measures are both effective and user-friendly. Don't miss out on this chance to revamp how you understand and support your M365 users!Thursday 12:40 PM - 1:50 PM · Room 613:614
From Clicks to Insights: Leveraging Microsoft Clarity in Your M365 Environment
Asif Rehmani