Wednesday 3:40 PM - 4:50 PM · Room 612

Managing Change in a Microsoft World! Office 365 Governance and Change Management.

Max Fritz

Microsoft Product Manager

Michelle Gilbert

Principal Cloud Solution Architect, M365 Copilot, Microsoft

This session will focus on how to best operationalize your Office 365 investment.

We will walk through how to develop a governance board focusing on tenant and service management, define roles and responsibilities, learn how to manage change in a SAAS solution that uses an evergreen service management model, and develop a system of communication to better support your customers.