Thursday 2:20 PM - 3:30 PM · Room G6

AI and Automation - Better together

Haniel Croitoru

Microsoft MVP & Enterprise Architect at Protiviti

Over the past few years, many industries have seen capitalized on benefits that Generative AI provides. Whether it is used to summarize conversations, create new documents from existing content or analyze sales leads for a likelihood of conversion, these actions are saving companies time and money.

However, discussions of Generative AI adoption often occur in isolation of other business processes, thus leaving additional opportunities for modernization on the table.

Intelligent Business Automation is the culmination of digital or robotic process automation coupled with machine learning and AI. In this session, I will be introducing the concept and provide concrete examples of how the combined efforts of automation and AI can further advance an organization towards its innovation goals.