Thursday 1:00 PM - 2:10 PM · Room G7

Strategic AI Adoption: Lessons Learned from Scaling Copilot Across the Enterprise

Jill Hannemann

Digital Workplace Leader | M365 Enthusiast | Capital Group

AI is no longer a future initiative – it’s a present priority. As AI transforms the modern workplace, enterprises face critical decisions around adoption, governance, and long-term strategy. In this session, we’ll share our organization’s journey to scale Microsoft Copilot – from pilot to enterprise-wide roll out.

Learn how we developed a practical roadmap, established governance and data readiness, and ensured security and compliance ever step of the way. We’ll explore how we’re measuring adoption and ROI, using training and change management to drive sustained engagement, and embedding AI capabilities into day-to-day workflows.

We’ll also discuss our approach to data governance and information protection, share lessons learned, and provide a look ahead at how we’re expanding Copilot use cases and building toward a broader AI-enabled future.