Wednesday 4:00 PM - 5:10 PM · Room C1

From Data Chaos to Copilot Clarity: Real Customer Journeys to Successful Adoption

Michelle Boyd

Head of Delivery Excellence

Stephen Rose

Copilot/AI and M365 Strategy Consultant

Join us for an insightful session where we explore how real-life organizations have successfully leveraged Microsoft Copilot to transform their data landscape and drive meaningful business outcomes. Using real world customer learnings, we’ll uncover how data cleansing and discovery laid the foundation for impactful Copilot usage—and how strategic change management ensured widespread adoption across teams. You’ll walk away with the Top 10 essential actions every organization must take to ensure a smooth and successful Copilot rollout. Whether you're just starting your Copilot journey or looking to optimize adoption, this session will equip you with practical strategies, proven frameworks, and lessons learned from those who’ve done it right.