Wednesday 2:00 PM - 3:10 PM · Room G1

Embracing AI-Powered Change: Driving Sustainable Adoption in Microsoft 365 with Copilot

Michelle Caldwell

Executive Officer Passionate about Workplace Transformation Powered by Ethical AI

Successful organizational change management is key to maximizing the benefits of Microsoft 365 and Copilot—but it’s often underestimated. In this session, we’ll explore field-tested strategies to help your users seamlessly integrate AI-driven solutions into their daily workflows. You'll gain a practical adoption framework and critical insights into planning your next Microsoft 365 initiative. Instead of simply driving adoption, we’ll focus on designing change for lasting cultural acceptance in the age of AI. By the end of this session, you’ll be equipped to: ✔️ Develop an effective organizational change-management strategy for Microsoft 365 ✔️ Foster user adoption of Copilot and AI-powered productivity tools ✔️ Build a network of AI advocates and solution champions ✔️ Create a targeted communication plan for seamless implementation ✔️ Apply real-world strategies to maximize the impact of Microsoft 365 and Copilot