Friday 9:00 AM - 10:10 AM · Room 5

Teams Emergency Operations Center - Modernizing communications in critical incidents

Josh Leporati

Microsoft, Principal Product Manager, Microsoft 365 Customer Advocacy Group

During an emergency or planned event effective communication and collaboration are critical to ensuring a rapid and coordinated response. Coordinating efforts, sharing information, and making fast data informed decisions are top of mind for those trying to provide command and control over an incident.

Available to use in commercial and a mix of our Government environments (GCC and GCC High), the Microsoft Teams Emergency Operations Center (TEOC) solution leverages the power of the Microsoft 365 platform to centralize incident response, information sharing and field communications. An open-source solution supported by Microsoft, TEOC includes features such as having a centralized incident creation dashboard, role assignments, records management, mobile, and extended language support. All of these features can be used to quickly disseminate critical information, assign tasks, and track progress.

The Microsoft Teams Emergency Operations Center(TEOC) can help emergency response teams can minimize confusion and improve the ability to work together effectively.