Thursday 1:30 PM - 2:40 PM · Room 1

Decoding User Behavior with Heatmaps and Session Recordings of your SharePoint Sites

Asif Rehmani

CEO at VisualSP

Want to get inside the minds of your SharePoint users without relying on hit-or-miss surveys to increase digital adoption? This eye-opening session will show you how to leverage the free Microsoft Clarity product for real-time user behavioral analytics in SharePoint.

Learn how to spot popular pages, dead clicks, rage clicks, and more in your SharePoint environment to improve user training and support initiatives. You will learn first how to deploy Microsoft Clarity and then utilize heatmaps, session recordings and other dashboard insights to identify key areas where users struggle so you know exactly what to focus on. Don't miss out on this chance to revamp how you better understand and support your SharePoint users!